More than backups. Less than a CTO.

Tier 2 WordPress care. Performance tuning, monthly content updates, quarterly site review — for businesses that need attention, not just maintenance. R2,300 a month, no annual lock-in.

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What's in Digital Care

Site Care keeps the lights on. Digital Care is what businesses past launch but not past growth actually need each month — the monthly stack that quietly compounds. Performance held to a budget, a small content hour that doesn't bank, and a quarterly review that looks at the site like a thing with a job to do.

  • Everything in Site Care

    Monthly backups, daily updates, security patching, uptime monitoring, monthly report, 30-min change budget. The foundation — assumed, not re-listed.

  • Daily off-site backups

    Upgrade from Site Care's monthly cadence. Full site + database snapshot every day, retained 30 days, restorable to a fresh staging environment in under 30 minutes. For sites that change daily — ecommerce, member content, anything where a 30-day-old snapshot would lose real revenue.

  • Performance budget enforcement

    Lighthouse score monitored monthly. Page weight held under 500KB above the fold. Regressions caught before they ship — not three months after Core Web Vitals tanks.

  • Monthly content updates (1 hour)

    Content edits, page additions, image swaps. Use it or lose it within the month — doesn't bank. Anything beyond the hour goes via quote, no surprises.

  • Quarterly site review

    30-min call plus a 1-page written summary. Search performance, content gaps, technical debt, what's worth doing the next 3 months. Concrete recommendations, not a strategy deck.

  • Image optimisation refresh

    Quarterly audit of image weight, WebP conversion coverage, and lazy-load fidelity. Catches the drift that content updates always introduce.

  • Dedicated email support

    Same-day response on weekdays for non-emergency issues. A real human with context on your site — not a help-desk ticket queue routed through a triage bot.

Plain pricing

Digital Care is R2,300/month — Site Care plus the deliverables above. The other tiers below are for businesses earlier on the journey (Site Care at R1,250) or where the website is the operation (Operational Care at R4,500, with dedicated dev time). Same upgrade path either way; pick what fits and change later.

Site Care plans

Site Care

R1,250 / month

  • Hosting monitored 24/7
  • Daily core + plugin updates
  • Monthly off-site backups
  • Security patching

Digital Care

R2,300 / month

  • Everything in Site Care
  • Daily off-site backups
  • Performance tuning
  • Monthly content updates (1 hr)
  • Quarterly site review

Operational Care

R4,500 / month

  • Everything in Digital Care
  • 4 hours of dev time / month
  • Quarterly strategy call
  • Priority support

All prices exclude VAT (15%).

Digital Care is the Tier 2 plan (R2,300/month). Everything in Site Care plus what's above.

Common questions about Digital Care

What's the difference between Site Care and Digital Care?
Site Care keeps it running — backups, patching, monitoring, monthly report. Digital Care keeps it moving — performance tuning, monthly content updates, quarterly review. The first is maintenance; the second is attention.
How does the 1-hour monthly content budget work?
Use it or lose it within the month — it doesn't bank. Examples that fit inside the hour: 4-6 content edits, a new landing page from existing assets, or a product update across 10-15 product pages. Bigger work goes via a separate quote.
What counts as "performance work"?
Lighthouse score monitoring, page weight enforcement (we hold above-the-fold under 500KB), image optimisation drift checks, and query analysis if pages slow down. Not full rebuilds — that's a project, not a retainer line item.
What's covered in the quarterly review?
30-min call plus a 1-page written summary. We look at Search Console, Analytics, and technical health (errors, uptime, security events), then give you 3-5 concrete recommendations for the next quarter. Specific calls, not a strategy deck.
What if I outgrow Digital Care?
Move to Operational Care (Tier 3, R4,500/month) — adds 4 hours of dedicated dev time per month plus priority support. Clear upgrade path, no contract penalty, no "switching fee" leverage.
Can I cancel monthly?
Yes. Month-to-month, 30 days notice. No annual lock-in, no cancellation fees. Same anti-leverage stance as Site Care — we don't want clients staying because they're stuck.

Digital Care is Site Care done right plus the next thing. Last quarter we cut a Randburg client's LCP from 3.2s to 1.8s by tightening their image pipeline and dropping two unused plugins — work that fit inside the monthly performance budget, not a separate project. The retainer pays for the attention; the attention is what keeps a site from quietly drifting.

Need dedicated dev time? See Operational Care →

Ready to step up?

Talk to us